SingTel has a range of new mobile plans that take advantage of its new premium high-speed Wi-Fi network it is deploying at crowded locations and underground MRT stations. The network offers up to five times the speed of existing public WiFi services, the company said.
The new Combo plans are designed to meet consumers’ mobile data needs by offering high-speed Wi-Fi usage in addition to 4G data bundles. As a launch promotion, customers will enjoy unlimited WiFi usage until 31 July 2015. Usage will subsequently be capped at 2GB for all tiers.
Johan Buse, SingTel’s Vice President of Consumer Marketing, said: “Customers tell us that they want faster speeds and more generous data allowances. Our new premium WiFi network complements our 4G network and boosts network capacity in crowded, congestion-prone locations. It enables us to provide customers with an optimal mobile data experience where they need it most.”
Combo plan customers will be able to switch automatically between the 3G, 4G and SingTel WiFi networks without a manual password login. To ensure that customers always enjoy a high-speed and seamless experience, SingTel has permanently waived the 4G value-added service subscription charges for Combo plan subscribers.
| Combo 1 | Combo 2 | Combo 3 | Combo 4(new tier) | Combo 6 | Combo 12 | |
| Price | $27.90 | $42.90 | $62.90 | $82.90 | $102.90 | $239.90 |
| Outgoing talktime minutes | 100 | 200 | 300 | 400 | 700 | Unlimited |
| Local SMS/MMS | 500 | 1000 | 1200 | 1300 | 1500 | Unlimited |
| Local 4G data | 100MB | 2GB | 3GB | 4GB | 6GB | 12GB |
| WiFi usage | NA | 2GB. (Promotional offer of unlimited data usage from 19 August 2014 to 31 July 2015) | ||||
| 4G VAS Charge | Waived permanently | |||||
The Combo plans are slightly more expensive than the existing mobile data plans, but also offer up to 200 minutes more local talktime and up to 500 more SMS messages.
From 19 August 2014, the Combo plans will replace SingTel’s existing plans for customers who renew their contracts or subscribe to new lines.
Unlike free public WiFi networks, SingTel’s WiFi network is fully managed to ensure high quality performance. Average typical speeds of SingTel WiFi range from 4 to 10Mbps.
At launch, coverage will be available at more than 100 hotspots at 11 locations, including popular shopping malls such as Raffles City, Plaza Singapura, Junction 8, Funan DigitalMall, Bugis+, The Atrium and Changi City Point. SingTel will progressively roll out the network to all CapitaMall shopping centres.
Hotspots will also be installed in Singapore’s busiest underground MRT stations and major bus interchanges. Customers can enjoy coverage at Orchard, City Hall and Raffles Place stations from 22 August 2014. The service will be progressively rolled out to 16 MRT stations on the North-East Line, as well as eight other stations with high commuter traffic over the next nine months.
By March 2015, approximately 1,000 hotspots at more than 100 locations across the island will have been deployed. These numbers are expected to double by March 2016.
For the full list of SingTel WiFi hotspot locations, please visit www.singtel.com/stwifi.